SERVICES

Explore our services and stay connected, through our WhatsApp 021-111-362-111 for quick support and updates.

Dolmen Connecto

For any Dolmen Mall related queries, contact our 24/7 WhatsApp Helpline at 021-111-362-111 for fast and efficient support.

Customer Support

Our helpful customer service representatives are available at the Information Desks located in the Main and West Atriums on the Ground Floor to assist with any inquiries or complaints.

Wheelchair Accessibility

Dolmen Mall Lahore is fully accessible, offering wheelchair service, dedicated parking in Basements 1 and 2, elevators and travellators, and restrooms equipped for easy accessibility, ensuring a comfortable shopping experience for all visitors.

ATMs

For your convenience, Dolmen Mall Lahore offers a range of ATM services:

Bank Alfalah & Bank Islami ATMs – Lower Ground
UBL and MCB ATMs – Ground Floor
MCB and HBL ATMs – First Floor
MCB ATM – Second Floor
HBL and Al Baraka ATMs – Third Floor

Prayer Rooms

Separate prayer rooms for men and women are available on every floor. Additionally, a larger prayer area with designated ablution (Wuzu) facilities is located on the Third Floor.

Money Exchange

Our Money Exchange service offers an easy and convenient way for both local and international visitors to exchange currency. Open daily during mall hours.

Lost and Found

If you’ve misplaced an item, please visit the Information Desks on the Ground Floor to inquire about lost belongings.

Valet Parking

Enjoy the added ease of valet parking service, available at all entrances of the mall.

Free Parking

Dolmen Mall offers complimentary parking in Basements 1 and 2, ensuring a hassle-free visit for all customers.

Free WiFi

Stay connected throughout your visit with our complimentary Wi-Fi service, available throughout the Mall.

Driver’s Room

A designated Driver’s Room is available, offering a comfortable waiting area for accompanying drivers.

Cuddle Cart

Make shopping with young children more enjoyable with our colorful and comfortable Cuddle Carts, available on the Lower Ground Floor.

First Aid Room

In case of medical emergencies, a fully equipped First Aid Room, established in collaboration with Aga Khan University Hospital (AKUH), will be available on the First Floor.

Family Room (Opening Soon)

Available on the First and Third Floors, the Family Room will feature a dedicated play area, a diaper changing station, child-friendly restrooms, and a private space for mothers to feed their infants, all in one thoughtfully designed space to make outings with little ones easier and more enjoyable.

Women’s Parking Spots

For the convenience of our female customers, Dolmen Mall offers dedicated parking spaces, providing easy and secure access to the mall.