Customer Support
Our helpful customer service representatives are available at the Information Desks located in the Main and West Atriums on the Ground Floor to assist with any inquiries or complaints.
Wheelchair Accessibility
Dolmen Mall Lahore is thoughtfully designed to be fully accessible for individuals with disabilities. Enjoy a seamless shopping experience with our wheelchair service, accessible parking spaces in Basements 1 and 2, elevators on every floor, travelators, designated accessible cubicles in restrooms, and support from our friendly customer service representatives.
ATMs
For your convenience, Dolmen Mall Lahore offers a range of ATM services:
Prayer Rooms
Separate prayer rooms for men and women are available on every floor. Additionally, a larger prayer area with designated ablution (Wuzu) facilities is located on the Third Floor.
Money Exchange
Our Money Exchange service offers an easy and convenient way for both local and international visitors to exchange currency. Open daily during mall hours.
Lost and Found
If you’ve misplaced an item, please visit the Information Desks on the Ground Floor to inquire about lost belongings.
Valet Parking
Enjoy the added ease of valet parking service, available at all entrances of the mall.
Free Parking
Dolmen Mall offers complimentary parking in Basements 1 and 2, ensuring a hassle-free visit for all customers.
Stay connected throughout your visit with our complimentary Wi-Fi service, available throughout the Mall.
Driver’s Room
A designated Driver’s Room is available, offering a comfortable waiting area for accompanying drivers.
Cuddle Cart
Make shopping with young children more enjoyable with our colorful and comfortable Cuddle Carts, available on the Lower Ground Floor.
First Aid Room
In case of medical emergencies, a fully equipped First Aid Room, established in collaboration with Aga Khan University Hospital (AKUH), will be available on the First Floor.
To support parents with young children, a private and comfortable Mother’s Room will be available, providing a clean space for feeding and childcare needs.
Family Room (Opening Soon)
Available on the First and Third Floors, the Family Room will feature a dedicated play area, a diaper changing station, child-friendly restrooms, and a private space for mothers to feed their infants, all in one thoughtfully designed space to make outings with little ones easier and more enjoyable.
For the convenience of our female customers, Dolmen Mall offers dedicated parking spaces, providing easy and secure access to the mall.
*Mall timings may be subject to change due to Ramadan
